Getting error when trying to play any match in any mode.
@Moshers @danielle185 @Xxbowlerxx7573 @Xxbowlerxx7573 @mimico_what @Landeskogg92
Everyone, we are collecting specific details on this issue at the following thread.
Please can you reply there with the requested info as this will greatly help us with our investigation:
Thank you for your co-operation.
*marked as solution for visibility only, issue currently being investigated
Unninstalled/installed game same problem.
Try clearing the cache by doing a hard reset (power off for 20+ seconds) on your console; if this and a router reset do not work I suggest you contact an EA Game Advisor for help.
Click the following link to get started: https://help.ea.com/en/contact-us/
@danielle185 Hmm ok after a factory reset maybe try restoring your licenses (i'm not sure how to do this on Xbox; it's most likely in account management). Your EA Access app should be up to date since you could download the trial so that shouldn't be the problem... Ehh yeah sorry, I'm kinda stumped; you might need to try a different EA agent (it's a little weird they told you to just wait for launch - these trials are important)
Having the same issue. I've tried everything. Agent says to wait until the release date.
Has switching to a wired connection helped at all?
Somehow it started to work. I did everything alternate Mac, persist catch cleaned factory reset XBOX. and also EA support agent escalated case to higher level. So i think that solved.
What did you do last before it was fixed? I'm still experiencing issues. Only thing I haven't done is factory reset my XBOX.
