Community ManagerHello, @ThirdMisener.
Can you get some video of pokes being successful when they don't actually touch the puck? That's something we'd need to see. That way the dev team is aware and can look into resolving it.
I too play on an average of 45ms. Games feel smooth and lag is extremely rare. Do you play on a wired or wireless connection? As far as servers go, you shouldn't be terribly far from one, but the 45ms ping should be ok.
Unfortunately I don't have a screenshot. But i'll get one next time it happens. I'm not in the GWC anymore, so i won't be able to test from those games. They seemed to be much different.
I'm assuming that when i have a ping of 45ms, and the opponent has a ping of 10ms, that's where I'm seeing a difference on the ice. That delay is enough to give a huge handy cap at the level we play at.
But i couldn't be sure as I've never run a trace on it or anything. I play on Wired primarily. But sometimes connect wireless in certain rooms. I was wired for the GWC. I've done all the trouble shooting a person can do at this point.
It just sucks that it was so bad on the GWC servers. Like i said, on the Rival servers, I only see the issue once in a while.
I'll get video next time it happens.
Community ManagerSounds good. Thanks.
Community ManagerYou should always stay wired. It's going to be more stable than wireless.
Can you tell me what troubleshooting you've done so we don't repeat anything? Did you open ports, try alternate DNS servers, enable QoS and enable UPnP?
Yeah I've done all of that. I'm not certain what else there is to do. That's why i was asking about the servers.. lol
Community ManagerWe're not aware of any issues with the servers, but there's nothing wrong with a 40 - 45ms ping. The internet, in general, is seeing a big increase in traffic. This can contribute to slower connections.
Community Manager
