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- EA_Aljo6 years ago
Community Manager
I have a couple of suggestions for you. First, try clearing the alternate MAC address with these steps:
Go to your Xbox One Settings (Just press Start, then click Settings)
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"Also, try using alternate DNS servers with these instructions: From the Xbox One home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4
Let me know what happens.
- 6 years ago
@EA_AljoHi, Thank you for your response, i had hopes somthing might work but unfortunatly things are the same. I get intermittent responses where I cannot pass or shoot the puck, or somtimes it can delay a players turning. Its just a blip, split second response but its like the game lags or voids controller commands all together in that split second, and it happen often throught the game.
I have tested my connection multiple times, everything seems to be really good.
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