Its unbelievable that nobody even acknowledged our issue! I litteraly stopped playing the game altogether so much i was gutted by having lost all of my progress!
EA CAN SOMEONE AT LEAST ANSWER US OR GIVE US ANY POTENTIAL SOLUTION TO THIS?
What a disappointing unfinished game we were handed tbh
Community Manager@zteb9t15qml0
Does this happen to you often for other save files with different positions or only for a specific save file?
Does it only happen when you reach a certain rating?
Hi,
I work in IT so i did my due diligence (i think) in troubleshooting the issue.
I tried 3 different saves (on on the cloud, one local on the ps5 (3 different ones from different dates) and one on my external hard drive. All of them have the same issue, so I wouldn't think this is a corrup save file issue.
Like I mentionned, i tried reinstalling the game after deleting it, bringing my backup to a different ps5 and the same issue occurs.
if that helps, I was on 99 rating (500 hours of play gone in the drain), and all
of this cam after one of ur patches to fix random non relevant answers that were proposed in coach post or mid game conversations. i made some research and someone in the past reported the same issue on 2020 edition and a parch fixed it.
i dont know if its because the be a pro communitu is not big, but no acknowledgement or even reply from Ea was done since a few reports are going online!
could you please guide us on any expected next steps or should I just move on with my life because this will be deemed an isolated case?
Community Manager@zteb9t15qml0
We'll need to get this logged down first. I am not sure how reproducible this is. If others can confirm positions and when they exactly experience this and the level of their player we can get an idea where in the timeline it happens. These games are saved locally and there is unfortunately no method through our tools to correct this outside of a patch/update, therefore all we can do on our end in the community is gather the info for the team to bug it.
We need:
Experiencing the same issue under pretty much the exact same circumstances over on Xbox One as well. As recently as today.
I just won the Stanley cup in be a pro and once I simulate day it goes to this reporter dialogue screen where the dialogue box pops up as a shadow and doesn’t show or let you choose any answers or even go back to the main menue. It doesn’t show any of the dialogue either.
Hi so I had the same problem to I am only a 83 overall and I already experienced that problem I didn’t even get a chance to get a Stanley cup…
Community Manager
