Forum Discussion

mathieu_cher's avatar
5 years ago
Solved

NHL 21 Advent calendar packs missing ?

Product: NHL 21
Platform:Xbox Series X
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? I don't really know what to answer for this question
What happens when the bug occurs? The advent calendar pack is missing in the store on HUT
What do you expect to see? The free daily pack from the advent calendar pack
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here HUT
What time did you see the bug? (HH:MM AM/PM) 07:00 AM
What is your time zone? EST (IET) - GMT - 5:30
What is your gamertag/PSN ID? MathCheron Qc
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

Since Friday i can't claim my free advent calendar pack in the store because the is no pack anymore ... I hope you can help me because it's bad and i'm missing a couple of packs 

  • Hi there, @mathieu_cher.

    The Advent Calander item has now been added to the daily reward pack. That's why you're not seeing it in the store any longer.

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi there, @mathieu_cher.

    The Advent Calander item has now been added to the daily reward pack. That's why you're not seeing it in the store any longer.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @mathieu_cher 

    You're very welcome! If you have any other issues, please let us know. Thanks!

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