Forum Discussion

6 years ago

NHL 21 disk corrupt!

Bought NHL21 by disk at a store and it won’t load. Says data is corrupt. Called the store and they are getting tons of calls all the same !???

EA_Aljo

Community Manager

6 years ago

Hello, @tmarietti

For help with a bad disk, you'll need to contact the retailer you purchased the game from for replacement.

tmarietti

6 years ago

Thanks. But A bunch have already done that and the replacement disk is doing the same thing. Ugh I’m about to return and try buying it online as a download instead. My son really wanted the cover jacket though

EA_Aljo
Community Manager
6 years ago
@tmarietti

I'm very sorry for the trouble. This is the first I'm hearing of this. Did you receive a code with the game? If so, I believe that will still be applied to your account if you get the digital version.
- tmarietti
  6 years ago
  Thanks. I went ahead and returned it for the gift card and they let me keep the code. He is downloading it now. Fingers crossed it works
  - EA_Aljo
    Community Manager
    6 years ago
    @tmarietti
    
    Great. Let me know what happens. Thanks!