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tmarietti's avatar
tmarietti
5 years ago

NHL 21 disk corrupt!

Bought NHL21 by disk at a store and it won’t load. Says data is corrupt. Called the store and they are getting tons of calls all the same !???
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hello, @tmarietti 

For help with a bad disk, you'll need to contact the retailer you purchased the game from for replacement.

tmarietti's avatar
tmarietti
5 years ago

Thanks. But A bunch have already done that and the replacement disk is doing the same thing. Ugh  I’m about to return and try buying it online as a download instead. My son really wanted the cover jacket though 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @tmarietti 

    I'm very sorry for the trouble. This is the first I'm hearing of this. Did you receive a code with the game? If so, I believe that will still be applied to your account if you get the digital version.

    • tmarietti's avatar
      tmarietti
      5 years ago

      Thanks. I went ahead and returned it for the gift card and they let me keep the code.  He is downloading it now. Fingers crossed it works 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @tmarietti 

        Great. Let me know what happens. Thanks!

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