NHL 21 Game Will Not Load
Product: NHL 21 Platform:Microsoft XBOX One How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Try to play an AHL game during a franchise. Sim the first 2 pe...
Forum Discussion
The title screen appears, then the screen goes black, and then it kicks me back to the Xbox home screen.
EA_Aljo
Community Manager
Community ManagerDo you have another gamertag you can try? I just want to see if it works on another account.
I tried this last night and today, no different. I have tried loading the game offline, and all of the EA and Microsoft trouble shooting steps. Just tried NHL 20, same thing (title screen>black>xbox home). All other games including other EA games work fine.
- EA_Aljo
Try deleting your gamertag off your console. Then, add it back and see if it still happens.
I have done this, and I have done a complete console reset, the issue still persists.
