NHL 21 Game Will Not Load
Product: NHL 21 Platform:Microsoft XBOX One How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Try to play an AHL game during a franchise. Sim the first 2 pe...
Forum Discussion
I tried this last night and today, no different. I have tried loading the game offline, and all of the EA and Microsoft trouble shooting steps. Just tried NHL 20, same thing (title screen>black>xbox home). All other games including other EA games work fine.
EA_Aljo
Community Manager
Community ManagerTry deleting your gamertag off your console. Then, add it back and see if it still happens.
I have done this, and I have done a complete console reset, the issue still persists.
- EA_Aljo
Do you happen to have another console you can try? Just as a test.
I can try at a friends house maybe, but every other game on my console works.
