NHL 21 Game Will Not Load
Product: NHL 21 Platform:Microsoft XBOX One How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Try to play an AHL game during a franchise. Sim the first 2 pe...
Forum Discussion
Nothing has fixed this. I just went through all the suggested Microsoft steps, even did a factory reset on my console and signed in with a different profile. None of the NHL games I own will load once reinstalled. What is the next step?
EA_Aljo
Community Manager
Community ManagerUnfortunately, I'm out of ideas. This is a really strange issue. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
