Hi all, there was a system update for PS4 I installed this AM and now HUT is working, card packs and all - hope the same for all of you!
Community ManagerHi there, @gusto585.
Please try deleting and reinstalling, but make sure you do not load into the game until it fully completes installing. Let me know what happens. Thanks!
I already did this and it didnt work for my HUT. Is there a possibility that when trying to setup last night when the servers were down caused an issue where the team was created but not registering on my system so it thinks im trying to create a new team when i already have one? I just used your online chat and the person on the other end was not helpful. all they kept telling me was that it was my internet connection. Its not my internet because I can play world of chel and other modes online with no issue.
Community ManagerIf you're experiencing the issue where opening packs causes a crash and/or they have no card art, please delete and reinstall the game. Make absolutely sure that you do not load into the game before it finishes installing. This is also including the update that was released. So, download and install both the game and update. Wait for both to finish and then try playing again. Thanks!
Did that and still get the exact same error.
My team also works in HUT rush as I set up the name but when I exit and go to HUT it takes me back to the set up page and gives the error.
Hey I’m still getting error code in nhl 21 hut
I’m having this issue right now , sat around all day for the game to redownload (Xbox) and the pack still won’t open .......
Community ManagerWhat exactly is the issue? Is there a specific pack that isn't opening?
keep getting “failed to retrieve data; please try again later. ERROR CODE : 90A7B981F67B2ADC-00000000009999-5B329E2397BFBB91” whenever I try and open an 84OV Bronze Master Icon Choice Pack ..... tried everything to fix this and it’s a constant issue. Uninstalled and redownloaded the game , created a new lineup , ETC
I have done this I’ve tried it all
Community ManagerI need to know what you're doing to get this error.
Community Manager
