Hi all, there was a system update for PS4 I installed this AM and now HUT is working, card packs and all - hope the same for all of you!
Did that and still get the exact same error.
Community ManagerUnfortunately, if that workaround isn't working, you'll need to wait until a fix is released for this. Just to be sure, you're getting this error when you try to open the starter pack for HUT, correct?
@EA_Aljo Correct, enter the team name (cant use old name either) and abbreviation, click open starter pack, then this.
I'm having the same problem
Same issue for me as well. Is there no solution?
I have the same issue. Reinstalled the game. My name and abbreviation obviously worked because they are in HUT Rush and I can play the Mascot Madness... I can’t get past the choose team name screen in HUT though and my team name is unavailable
After talking with EA, they are no longer dismissing this error and are now working on a resolution. Was at least happy not to hear to reinstall. Hopefully there will be a fix soon
I contacted EA support this morning at like 1030, the guy said that they were aware of the issue and working on it and said it “May be in a couple or hours or it may take sometime as well” so I wouldn’t hold your breath haha
I have the same issue after buying the game yesterday and trying the delete and reinstall. Is there a fix available?
Community Manager@spgeorge34 and @alexhaz
I just want to be clear on when this is happening. Can you give me some better details? It sounds like it's when you are first creating your HUT and are entering the team name/abbreviation?
Yes. It gave me the error code after I tried to create my team name and abbreviation. I reinstalled the game three times, reset my modem/router, rebuilt the database twice... and now I have access, just randomly worked. But now I get the error message when trying to setup a team for HUT Rush. I can play Mascot Mayhem, but crashes every time I try to use my own players.
Community Manager
