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gusto585's avatar
gusto585
5 years ago
Solved

NHL 21 ps4 hut fail to retrieve data error code

I have been getting repetetive error codes   - fail to retrieve data.   Anyone else ? 
  • astles9's avatar
    astles9
    5 years ago

    Hi all, there was a system update for PS4 I installed this AM and now HUT is working, card packs and all - hope the same for all of you!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@astles9 

Unfortunately, if that workaround isn't working, you'll need to wait until a fix is released for this. Just to be sure, you're getting this error when you try to open the starter pack for HUT, correct?

astles9's avatar
astles9
5 years ago

@EA_Aljo Correct, enter the team name (cant use old name either) and abbreviation, click open starter pack, then this.

  • daganeakett's avatar
    daganeakett
    5 years ago

    I'm having the same problem

    • mikeys1986's avatar
      mikeys1986
      5 years ago

      Same issue for me as well.  Is there no solution?

  • spgeorge34's avatar
    spgeorge34
    5 years ago

    I have the same issue. Reinstalled the game. My name and abbreviation obviously worked because they are in HUT Rush and I can play the Mascot Madness... I can’t get past the choose team name screen in HUT though and my team name is unavailable 

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