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gusto585's avatar
gusto585
5 years ago
Solved

NHL 21 ps4 hut fail to retrieve data error code

I have been getting repetetive error codes   - fail to retrieve data.   Anyone else ? 
  • astles9's avatar
    astles9
    5 years ago

    Hi all, there was a system update for PS4 I installed this AM and now HUT is working, card packs and all - hope the same for all of you!

Volstate's avatar
Volstate
5 years ago

Same issue here.  I can play Rush and it uses the team name I chose but if I try and go into HUT I get the error code. Extremely frustrating. When will it get fixed?

daganeakett's avatar
daganeakett
5 years ago

I'm gonna guess a week before they even think about fixing their * game

  • mikeys1986's avatar
    mikeys1986
    5 years ago

    Worked for me this morning.  

    • Overunn's avatar
      Overunn
      Seasoned Rookie
      5 years ago

      I got in this morning but can't see any cards lol. Reinstall again bahhhhhhh

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        Hello, everyone. We're seeing some reports that this is now working. If it isn't, the best I can recommend is to delete everything NHL 21 related off your console. Then, open a web browser and go to your console's online store. Initiate the download there and make sure it plus the update are 100% installed. Next, power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console, start it up and load into NHL. Let me know what happens.

        Thank you and I'm very sorry for all the frustration.

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