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gusto585's avatar
gusto585
5 years ago
Solved

NHL 21 ps4 hut fail to retrieve data error code

I have been getting repetetive error codes   - fail to retrieve data.   Anyone else ? 
  • astles9's avatar
    astles9
    5 years ago

    Hi all, there was a system update for PS4 I installed this AM and now HUT is working, card packs and all - hope the same for all of you!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@xAzempt 

Try creating a new lineup with the same players. Don't delete those players. Just create a new lineup with them and make it active. That has been resolving this for others in the same situation. Let me know what happens. Thanks!

Thimisk's avatar
Thimisk
5 years ago
@EA_Aljo Does not works for me☹️..
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Thimisk 

    Are you having the issue with not being able to swap out players on your lineup? If so, did you make the new lineup active? You have to add your players and make it active.

  • Thimisk's avatar
    Thimisk
    5 years ago
    @EA_Aljo Yes, the same issue. How does I make the lineup active? Active with the new players?
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Thimisk 

    Go to My Team from the main HUT menu. Then, go to Manage Lineups. Now, where it says Change Active Lineup, go there and select the lineup you'd like to make active.

  • Thimisk's avatar
    Thimisk
    5 years ago
    @EA_Aljo I can only rename? Must i create a new lineup?
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Thimisk 

    You can try renaming. If that doesn't help, you'll need to make a new lineup. You aren't going to lose any players. You just need to add them to the new lineup.

  • Thimisk's avatar
    Thimisk
    5 years ago
    @EA_Aljo Thanks it helped! Hope this issue will be fixed!
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Thimisk 

    Let me know how it goes. Thanks!

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