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gusto585's avatar
gusto585
5 years ago
Solved

NHL 21 ps4 hut fail to retrieve data error code

I have been getting repetetive error codes   - fail to retrieve data.   Anyone else ? 
  • astles9's avatar
    astles9
    5 years ago

    Hi all, there was a system update for PS4 I installed this AM and now HUT is working, card packs and all - hope the same for all of you!

west514563's avatar
west514563
5 years ago

Same here. Was opening rewards packs and got this error when I tried to add to my collection. Now can’t get back into HUT.

Hockeypro686970's avatar
Hockeypro686970
5 years ago

try restarting your console then opening nhl it worked for me

  • NitroECWGaming's avatar
    NitroECWGaming
    5 years ago

    after the 6th time, this worked for me. thx

  • NitroECWGaming's avatar
    NitroECWGaming
    5 years ago

    but my rush rewards are gone

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi there, @NitroECWGaming 

    We are still working to resolve the issue with HUT Rush rewards. As soon as we have some news, I'll update you here. Thanks!

  • dow209oak's avatar
    dow209oak
    5 years ago

    Are you guys aware of not being able to change your lineup. I’m getting the failed to retrieve data. Uninstalled and reinstalled. I can’t even add a coach 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @dow209oak 

    Yes. We're aware of this. There's a stickied thread here with the workaround.

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