NHL 21 randomly crashes
I’m having issues where the game will freeze and crash. It happens 1/10 games. Randomly during the game. Any time for no reason. I’ll be playing then I get a weird freezing sound and the game crashes...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @xxkillabeatxx.
Which mode or modes is this happening? Also, do you have the game installed on an internal or external hard drive. Thanks!
@EA_Aljo It’s really only happens when playing in the eashl clubs. And It’s happened on both internal and external. And it does it on my one x and my series x. A cpl other guys I play with have had it happen as well.
- EA_Aljo
Sorry about that. I see you had already mentioned trying both internal and external. Anyway, this is a pretty tricky one since it's happening on both consoles. Since it's only happening with clubs, it could be an odd combination of customizations or a unique series of events. Have you noticed anything about when the crash happens? Like, always happening on a PP/PK or when a player gets injured or a fight occurs, etc.
- @EA_Aljo Not really. It seems pretty random. No specific period or position. It’s happened as a G and skater. Always during gameplay. I’m going to try and get a video of it happening. Maybe you guys will see something I don’t. Or maybe even re create it. Now I will add this didn’t happen until you guys fixed the issue with the series x and s where we would drop from the pregame issue.
- EA_Aljo
One weird issue we've seen with WoC, mainly when it comes to Threes, is having a custom gamerpic can cause games not to connect. Your issue is a bit different, but it's still an odd one. If you have a custom gamerpic, try swapping it with a default one and let me know if that helps or not.
Community Highlights
- EA_Aljo2 months ago
