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Hi there, @accountforq
Can you give me some more details? Are you saying that if try to skate once the puck is dropped, your player won't move unless you stickhandle to your forehand or backhand and then you start gliding? Do you have any video of this? Also, what system are you playing on? Thanks!
- 4 years ago
So for some reason it only happens to me on offense; I can skate fine when on defense. Basically when I have the puck my player will be stuck gliding, and I can’t skate with them until I stick handle for a bit. I am on Xbox One. Video can be found
- EA_Aljo4 years ago
Community Manager
Thanks for the video. That's pretty odd. We'll go through some troubleshooting. Did this start all of a sudden or has it always been there with 22? Does it happen under a different gamertag? Also, try clearing your alternate MAC address with the steps here:
Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"- 4 years ago
The issue recently started, but I’ve already had NHL for awhile (about since launch). I tried the MAC thing and it did not work.
- 3 years ago
How come I can play team skate but won’t let me play free skate
- EA_Aljo3 years ago
Community Manager
What happens when you try to play free skate? Also, what console are you playing on?
- 3 years ago
Hello i have the same problem, like the other guy, my controlet is fine but i cant skate with puck in NHL 22. I have Xbox Series S. I had no issues with it until now i have the Xbox for like a year.
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