NHL 22 Can’t Skate
It’s not my controller; I’ve tried 3 different controllers. It fixes if I go forehand backhand so it seems as if I’m stuck in a forehand/backhand glide
Forum Discussion
EA_Aljo
Community Manager
Community ManagerThanks for the video. That's pretty odd. We'll go through some troubleshooting. Did this start all of a sudden or has it always been there with 22? Does it happen under a different gamertag? Also, try clearing your alternate MAC address with the steps here:
Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"
The issue recently started, but I’ve already had NHL for awhile (about since launch). I tried the MAC thing and it did not work.
- EA_Aljo
Thanks for the details and for trying that. Next, try deleting the personal saved data for NHL. Press the Guide button and then highlight the NHL 22 tile. Then, hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it. Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this. Let me know what happens.
Hey so I actually downloaded a controller tester and it may actually be my controller that’s the problem… originally I didn’t think it was cause I tried so many different controllers but they are all old so they might just all have the issue.
- EA_Aljo
Hopefully, that's the case. Something else to check is to make sure the controller's firmware is up to date. Have you checked that yet? On your Xbox, go to Settings > Devices and Connections > Accessories to check.
