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accountforq's avatar
accountforq
4 years ago

NHL 22 Can’t Skate

It’s not my controller; I’ve tried 3 different controllers. It fixes if I go forehand backhand so it seems as if I’m stuck in a forehand/backhand glide
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@accountforq 

Thanks for the details and for trying that. Next, try deleting the personal saved data for NHL. Press the Guide button and then highlight the NHL 22 tile. Then, hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it. Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this. Let me know what happens. 

accountforq's avatar
accountforq
4 years ago

Hey so I actually downloaded a controller tester and it may actually be my controller that’s the problem… originally I didn’t think it was cause I tried so many different controllers but they are all old so they might just all have the issue.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @accountforq 

    Hopefully, that's the case. Something else to check is to make sure the controller's firmware is up to date. Have you checked that yet? On your Xbox, go to Settings > Devices and Connections > Accessories to check.

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