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birdmanrunstrac's avatar
birdmanrunstrac
4 years ago

NHL 22 Stuck on Connecting Screen when trying to load the game

Product: NHL 22 Platform:Xbox Series S How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Load the game What happens when the bug occurs? stuck on the Conne...
Mar151998's avatar
Mar151998
4 years ago

Need money back. Can’t believe I keep wasting it on EA games. 

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

@Mar151998 

We can figure this out, should be an easy fix. Which platform do you play on and have you tried anything on your end to fix it so far?

  • Mar151998's avatar
    Mar151998
    4 years ago

    Yes. I’ve checked for updates. Then I uninstalled the game and downloaded it again. Somebody recommended I delete my account from my system then put my account back on and retry. None of this worked. This is on Xbox btw 

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      4 years ago
      @Mar151998

      Do you have anything plugged into the console's USB slots and do you use an external hard drive?
      • Mar151998's avatar
        Mar151998
        4 years ago

        I do not. Just my monitor. Nothing in usb slots

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