Forum Discussion
Or Ever?
No point in purchasing NHL23 then. This was a total bust. Waste of money if you ask me!!!
I won’t be purchasing future EA NHL that’s for sure!
- 4 years ago
Can we just have a patch to have the alumni players?? This is awful.. i mean some of us have been having this issue since launch.. it’s been months!!
- 4 years ago
Any UPDATE WOULD BE GREAT!!!
- EA_Blueberry4 years ago
Community Manager
Hey, all.
The team still aware of this. It does not appear it was addressed in today's update. We will update this post when information is shared to us on this issue.
Thank you for your patience. - 4 years ago
I have had the same problem happen to me 4 different times. i come back not even a few hours later and all my progress is deleted. Is this really such a hard issue to fix???
- 4 years ago
Thank you for the update EA,
I’m sure everyone in this thread has played other NHL games aside from 22. NHL threes circuit has remained essentially unchanged for the last 3-4 years.. how is it that this issue is taking so long to complete? We’ve all been patiently waiting for this to be rectified for month.
Personally I could understand if this was a new game mechanic. However threes circuit has been in every NHL game since 2019… and has never changed.
i think everyone in this thread deserves to have this fixed before “new” mechanics or teams or jerseys are added to the game. At least an actually time frame instead of the constant ‘we are looking into this’.
- 4 years ago
It is about time to fix this, because I’m done with EA Games otherwise, and I’d like my money back for buying the game if this is not fixed soon.
the games have been working fine through the years, but seems like you’ve put kindergarten kids to make this game.
- 4 years ago
Yup I’m going to try get a refund soon. This a damn joke now!
- 4 years ago
Even chatting and emailing them gets you no where
- 4 years ago
I heard there’s a new patch tomorrow.. is this finally gonna be fixed?
- 4 years ago
Sure hope so. Trying to talk to EA support is like trying to talk to someone who left all their brain cells behind.
- 4 years ago
Anyone try the new update yet? Was this finally resolved after 5 months lol
- EA_Blueberry4 years ago
Community Manager
@GingaNinga18OO wrote:
Anyone try the new update yet? Was this finally resolved after 5 months lol
This was not included in the latest update. The team is still tracking this.
- 4 years ago
Tracking!? Seriously!?
It’s been broken since you started selling it!
pretty sad EA! I don’t recall a game being sold with such a major glitch, that NEVER gets fixed or updated right away. EA should seriously consider refunds and/or removal of the broken game!
I am getting tired of waiting for a fix, the only fix I see soon is refunding the pathetic game.
- 4 years ago@EA_Blueberry There has to be a way to expedite this.. this has been an ongoing issue since launch.. we are 6 months in!
- 4 years ago@EA_Blueberry How do we go about filing a formal complaint to get reimbursement? Threes online is the game style I play the most and I cannot believe that we are 6 months into launch and this is still an issue.. when My friend can keep all of his unlock players and play with them, yet I’m stuck using current players or very few alumni players.
At this point is this ever going to get fixed? Since I’d assume that EA is currently working on NHL23..
Could you point me in the right direction on how I can get a refund? Considering I bought this game twice!! One of ps5 and one on series x… yet I have this “unfixable” issue on both - 4 years ago
@EA_Blueberry A reply would be appreciated
- EA_Blueberry4 years ago
Community Manager
@BBenZ10
There are no immediate updates around the status on when this is scheduled to be addressed. It is tracked and being looked at by the team per the list of tasks they are working through. We will let them know this is a pain point for those vocalizing it's negative impact on the overall experience of the game. - 4 years ago@EA_Blueberry I want you or one of your agents to get back to me so I can get a refund.
It’s amazing how you can make everything work perfectly fine in NHL 21, and now all of a sudden you can’t, even taking six months plus to address the problem and STILL it isn’t solved? It’s also funny how every damn update or patch messes up World of Chel and connecting to games there, because I highly doubt there isn’t ANYONE else playing either Ones or Threes Eliminator somewhere in the world.
But, rest assured - I want a refund on buying this game, and I won’t stop until I get it. - EA_Aljo4 years ago
Community Manager
You'll need to contact the retailer NHL 22 was purchased from to inquire about a refund.
What new issue are you experiencing in WoC after the update the other day?
- no_hands_hand4 years agoSeasoned Novice
Hi,
Is there any timeframe on when this could possibly be fixed? I am a software developer, and while I don't make video games I can tell you that it shouldn't take 6+ months to fix a data sync issue like this. EA is known for prioritizing new content over fixing existing issues, but this glitch is a huge point of issue with many players.
- 4 years ago
When can we expect this to be fixed? Like I don’t understand how this is still an issue!!
- no_hands_hand4 years agoSeasoned Novice@EA_Blueberry anything from EA?
- EA_Blueberry4 years ago
Community Manager
@no_hands_hand
We do not have any updates shared on our end. This is still tasked on their end, however we are not able to confirm any upcoming date on a fix. - 4 years ago
Wow. Never should have released a game with a MASSIVE GLITCH!!!
I am done waiting for you to fix something you didn’t even address from launch. Waste of time and money. I better be able to receive a refund (EVERYBODY SHOULD)
Wasted all that time on stupid xfactor THREES And CHEL are it!
EA is going backwards if you ask me. Better off playing nhl94!!!
- no_hands_hand4 years agoSeasoned Novice@EA_Blueberry okay how about a different question: is this going to be fixed before NHL 23 comes out? or is this going to be another Anthem-esque situation, where you don't fix it ever and just release another game for more money?
About NHL Franchise Discussion
Community Highlights
- EA_Aljo23 days ago
Community Manager
Recent Discussions
- 17 hours ago
Ripped off
Solved7 days ago