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Timmoore777's avatar
Timmoore777
5 years ago
Solved

NHL21 HUT Issue Opening a HUT Master Icon Choice Pack

Product: NHL 21 Platform:Microsoft XBOX One How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? HUT I get a "Failed to retrieve data: please try again later" ...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hello, everyone. This is an issue we're aware of and investigating. When we have some news, we'll post an update.

    *This issue has now been resolved*

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hello, @Timmoore777.

Have you tried hard restarting your Xbox? I'm not optimistic that's going to take care of it, but give that a try first. Thanks!

Longarrow6's avatar
Longarrow6
5 years ago

I have the same exact problem but on ps4, its the same HUT master icons pack gives me an error code and i would like to open my final pack.

  • Longarrow6's avatar
    Longarrow6
    5 years ago

    Restarting the console did not work for me on ps4

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