Forum Discussion

Timmoore777's avatar
Timmoore777
5 years ago
Solved

NHL21 HUT Issue Opening a HUT Master Icon Choice Pack

Product: NHL 21 Platform:Microsoft XBOX One How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? HUT I get a "Failed to retrieve data: please try again later" ...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hello, everyone. This is an issue we're aware of and investigating. When we have some news, we'll post an update.

    *This issue has now been resolved*

Timmoore777's avatar
Timmoore777
5 years ago

Does EA even monitor these forum bug threads? I need this fixed, I want my pack.

Longarrow6's avatar
Longarrow6
5 years ago
@Timmoore777 Yeah for real. These seems to be a significant issue with players from both consoles.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Longarrow6 @Timmoore777 

    We are currently investigating this issue. As soon as we have some news, I'll update here, but we're trying to get this resolved as soon as possible.

    • methenorth67's avatar
      methenorth67
      5 years ago

      Same here EA, ps4 cannot see the packs or players.  Hoping to open soon

    • kamstewart11's avatar
      kamstewart11
      5 years ago

      I am having this same problem now

About NHL Franchise Discussion

Long-time fan? Tell us about your knowledge with the sport and the game franchise in our NHL Franchise community forum.17,625 PostsLatest Activity: 4 years ago