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Timmoore777's avatar
Timmoore777
5 years ago
Solved

NHL21 HUT Issue Opening a HUT Master Icon Choice Pack

Product: NHL 21 Platform:Microsoft XBOX One How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? HUT I get a "Failed to retrieve data: please try again later" ...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hello, everyone. This is an issue we're aware of and investigating. When we have some news, we'll post an update.

    *This issue has now been resolved*

Canadice2's avatar
Canadice2
5 years ago

Same problem with 84 Icon pack

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hello, everyone. This is an issue we're aware of and investigating. When we have some news, we'll post an update.

*This issue has now been resolved*

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hello, everyone. Please try again. This issue should now be resolved. Apologies for the trouble and thanks for sticking with us.

    • MartinVIII's avatar
      MartinVIII
      Rising Rookie
      5 years ago
      @EA_Aljo Try opening the pack again or try restarting? That pack has stayed in my unopened packs since I had this problem. It’s still in there
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @martinviii 

        Exactly which pack are you having trouble with?

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