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Hey, all.
Shared it with the team but can you all confirm you've checked the controller has the latest firmware update under your Xbox console settings and this is happening when you're not streaming using the Xbox Companion?
We want to distinguish whether it's happening both with and without the app, otherwise it's important details to know if it's only happening when associated with that app.
Thank you.
Can confirm firmware is up to date. However you bring up a good point with the streaming, that does seem to be a factor. Has happened only a few times when NOT streaming, all of which were with Elite 2 controllers. When streaming however it was with all controller types. Any idea of a workaround? Or ETA of a patch?
- EA_Blueberry5 years ago
Community Admin
Thank you for the follow ups. We've sent this post over to the team and they've got it tracked. When we hear any updates we'll post them here. No ETA at the moment, I'm afraid.
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- EA_Aljo5 months ago
Community Manager