Community ManagerWe really need to rule out any issues on your end as we're not aware of something with our servers that is causing this. The majority of people are able to play without issue.
Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot me the results? Instructions here: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/.
Community ManagerBoth of those threads are quite old and they have a small number of people experiencing this. We're not aware of an issue with the game that is causing this to happen. However, peer to peer connections are more susceptible to this happening so it's something you can experience in Online Versus and online Draft Champions games. It's unfortunate you don't have a PC because that will show us the quality of your connection.
If you decide to play again, take a look at the network settings screen on your Xbox and let me know what it says for the IPv. This should be on IPv4 and not 6.
Community ManagerCool. IPv4 is good. Can you check your router to see if there's a firmware update available? Also, your router may support QoS (Quality of Service). Check for a setting for that and enable it.
