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Redsteal05's avatar
Redsteal05
5 years ago
Solved

Please help ... Fantasy Hockey Sean Couturier Issue

Product: NHL 21 Platform:PlayStation 5 How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? N/A What happens when the bug occurs? I am asked for two 84 Sean C...
  • Redsteal05's avatar
    Redsteal05
    5 years ago

    Hey so I just deleted everything from the set and manually filled every single space putting Couturier in at the very end. If you put him in first it won’t work. 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@slewfoot519 

Can you explain this better? Are you saying you pulled the 91 in a pack and accidentally put it in a set?

slewfoot519's avatar
slewfoot519
5 years ago
@EA_Aljo Yep i chose the 84 next thing I know the 91 Couturier is frozen in the slot with the 84 outside on the right. I sent it back to my collection and haven't seen it since
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @slewfoot519 

    This is something an advisor will need to investigate for you. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

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