Post your FTRD information here! (Failed To Retrieve Data)

@EA_Aljo I've already done that multiple times

@EA_Aljo Ive cleared my mac address roughly 10ish times I've reset my modem and router and unplugged my xbox roughly the same amount of times for 5 mins each time. I've deleted and made new line ups have hard reset and uninstalled/reinstalled the game all with no luck. I've tried using my phone as a hot spot and everything else I could find on Google with no luck

@BaseWater 

The only other thing I can think of is to delete and reinstall the game. Can you try that?

@EA_Aljo my previous comment says I have already tried that

@BaseWater 

Sorry about that. At this point, I'm out of ideas. I've raised this as an issue with the games team so we'll need to wait for it to be investigated. Unfortunately, I don't have any other ideas. For most, deleting your lineup and creating a new one has been working. It's possible that you have a player that is bugged. You could try creating lineups with different players to see if that may be the case.

@EA_Aljo I've tried making line ups with and without loan players replaced every player and coach with no luck

@BaseWater 

The only other thing I can suggest is to delete and reinstall the game. Have you tried that?

@EA_Aljo Yes I stated that in a earlier post

@BaseWater 

Sorry about that. Unfortunately, I can't think of anything else that resolves the lineup issue. So far there's only a couple of you that I've seen where creating a new lineup doesn't resolve this. We'll need to wait and see if it's addressed by the NHL dev team.

@EA_Aljo And if it isn't addressed?

@BaseWater 

I really don't have any other details on this. We'll have to wait and see what happens. It's very odd that only a couple of you aren't able to use the workaround with creating a new lineup so there may be something more unique with your account that is causing this. 

One more thing, can you try switching to a wireless hotspot as your connection? Just as a test, I'd like to see if that helps.

@EA_Aljo I already said I tried that in a previous comment as well

@BaseWater 

I'm sorry, but I really don't have anything else to suggest. We'll have to wait and see what happens.

@EA_Aljo Hey it's been since June 16th since I last heard anything about my hut issue. Is this something that will actually be addressed or an I just wasting time til the next game comes out?

@BaseWater 

I don't have an update on this. I see you contacted an advisor yesterday, but I don't see what the outcome of that is other than the case was resolved.