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NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
6 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information.  Using this info, we can investigate what is causing this issue and help resolve it in a tim...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@BaseWater 

Sorry about that. Unfortunately, I can't think of anything else that resolves the lineup issue. So far there's only a couple of you that I've seen where creating a new lineup doesn't resolve this. We'll need to wait and see if it's addressed by the NHL dev team.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @BaseWater 

    I really don't have any other details on this. We'll have to wait and see what happens. It's very odd that only a couple of you aren't able to use the workaround with creating a new lineup so there may be something more unique with your account that is causing this. 

    One more thing, can you try switching to a wireless hotspot as your connection? Just as a test, I'd like to see if that helps.

  • BaseWater's avatar
    BaseWater
    5 years ago
    @EA_Aljo I already said I tried that in a previous comment as well
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @BaseWater 

    I'm sorry, but I really don't have anything else to suggest. We'll have to wait and see what happens.

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