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NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
6 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information.  Using this info, we can investigate what is causing this issue and help resolve it in a tim...
cigscaver's avatar
cigscaver
5 years ago

 

  1. Console: Ps4
  2. Account Name: cigscaver
  3. Timestamp July 5 2020 Atlantic time 4pm
  4. Which mode were you in?: Hut
  5. What were you doing just before it occurred?: received a hut icon and put them on the team, get the error everytime I add them to my active roster.
  6. How often does this issue occur? Is it 100%, every other game, etc?: 100% of the time
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hello, @cigscaver.

Try creating a new lineup instead of editing your existing one. Make sure that one is selected when it's complete. Let me know if that helps or not. Thanks!

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