NHL TeamSame error as everyone else
1. PS4
2. RYESSIE
3. 07/08/2020 00:10 EST
4. Hockey Ultimate Team
5. Trying to access Hockey Ultimate Team
6. It occurs every time I try and login to HUT. I was on it earlier today approximately at 19:00 EST
Community ManagerHello everyone,
I believe the issue with getting that error when entering HUT has been fixed. If it hasn't, please let us know and we'll troubleshoot this. Thanks and apologies for the trouble.
Not fixed in my case...I have contacted the Help Centre three times already. Their general troubleshooting steps didnt help (SYSTEM UPDATE, RESTORE LICENSES, DELETE AND REDOWNLOAD GAME, REBUILDING PS4 DATABASE, TEST NETWORK CONNECTION), nothing. I have this problem more than month. It is realy embarassing now.
I am sorry, but you must be joking. We have already dealt with this problem together twice. My daily objectives have not been updated since June (HUT). There are two completed objectives and when I try to collect rewards, data retrieving error occurs.
You told me to contact advisor. The advisor told me to contact Answers HQ. Second time the advisor told me to take meaningless troubleshooting steps. She apparently had no idea what the game or PS4 user interface looked like. Third time the advisor provided me some universal troubleshooting steps (see in my previous contribution)...without success again.
Now it is realy embarrassing, because nobody from EA Help Centre knows the solution. Or maybe they are lazy to solve it. Please escalate this case to your specialist and solve it. I have payed for the game so I expect the full functionality of it.
