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sethh4tl3y19's avatar
sethh4tl3y19
4 years ago
Solved

Pre order packs I paid for are going

Product: NHL 22 Platform:Xbox Series X How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Packs are going to wrong version of game What happens when the bu...
  • JGD9EHRBJBUK's avatar
    JGD9EHRBJBUK
    4 years ago

    Just got my packs, thanks EA

calvincabrera's avatar
calvincabrera
4 years ago

I did not receive my 2 diamond choice packs for the month of January after transferring/migrating over to the Xbox series S. All I want is my packs that I am guaranteed to get from the pre order.

  • thestrangeone88's avatar
    thestrangeone88
    4 years ago

    Would also be nice to get our power up collectibles, with the diamond packs, if not i think anyone who did not recieve their pre order incentives for this month be entitled to a free TOTY choice pack.. we deserve some sort of compensation for this one and several other very serious mistakes and the mishandling of NHL 22 as a whole this year..

  • Knuten21's avatar
    Knuten21
    Rising Traveler
    4 years ago

    I have the same problem. (I migrated from PS4 to PS5 on December the 9th)

    • calvincabrera's avatar
      calvincabrera
      4 years ago

      I need my diamond choice packs and power up collectibles for this month too. I did the hut migration about 5 days ago.

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