Forum Discussion

sethh4tl3y19's avatar
sethh4tl3y19
4 years ago
Solved

Pre order packs I paid for are going

Product: NHL 22 Platform:Xbox Series X How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Packs are going to wrong version of game What happens when the bu...
  • JGD9EHRBJBUK's avatar
    JGD9EHRBJBUK
    4 years ago

    Just got my packs, thanks EA

neeposhpatrick's avatar
neeposhpatrick
4 years ago

Pre order pack is missing I recently migrated to ps5 and missing free packs 

  • ilsonliam's avatar
    ilsonliam
    Seasoned Novice
    4 years ago

    I missing my free packs also due to migration! I spoke to ea and they said they are aware! It’s not fair if we don’t get these diamond packs during TOTY!

    • Knuten21's avatar
      Knuten21
      Rising Traveler
      4 years ago

      Yeah, its typical, now that we have the TOTY event we need more cards than ever to make collectibles. 
      But the the bottomline is that, I want what I paid for. I pre-ordered to get the bonus (packs that is)
      I migrated from PS4 to PS5 in December, now I dont receive dimond packs to my PS5 HUT :-(

      • Axs8344Sxa6602's avatar
        Axs8344Sxa6602
        4 years ago

        I messaged them with the same issue and got a half * response, we paid extra to get these extra packs and ea is not providing us with what we paid for.

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