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htfxgnedw7m8's avatar
htfxgnedw7m8
6 years ago

Pro Am

The first unlocked match in the final segment...assault on the city of angels...will not load. Freezes at player. Cannot play the game.
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

Which platform are you playing the game on and does a power cycle help fix it for you? Thanks for giving us a heads up.

How to power cycle your PS4 console

  1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
  2. Turn it back on after 1 minute. Launch the game.

How to power cycle your Xbox console:

  1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

  1. Plug the console power cable back in.
  2. Press the Xbox button  on your console to turn on the Xbox One.
MHazz69's avatar
MHazz69
Seasoned Rookie
6 years ago

The power cycle process did not fix the pro am issue. I am on a ps4 platform using a ps4 pro. I have tried entering though challenges, and the actual pro am choice screen. You can choose the "angels" challenge, the screen advances forwaed from there and never brings up the loadout options or the opponents. You have to quit the application to ger out of that screen.

  • chevrock262's avatar
    chevrock262
    6 years ago

    Exactly what I am seeing as well. 

    • chevrock262's avatar
      chevrock262
      6 years ago

      There was a thread already started talking about this. EA seemed to have deleted it. It vanished. 

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