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939a2da2c582900's avatar
939a2da2c582900
2 years ago

Problem with NHL 94 Rewind

I downloaded NHL 94 Rewind on January 1, 2024, on my PS4.  I have encountered a recurring bug that I can not seem to remedy.  Whenever I start a new playoff series, either New Playoffs or New Playoffs 7-Game, the playoffs reset after my first game.  I cannot advance past my first playoff game.  For example, I started a best of 7 playoff series with the Pittsburgh Penguins v the Carolina Hurricanes.  After the game, the playoff tree shows me up 1 game to 0.  After I select the option to Continue Playoffs, the playoff tree pops up and the playoffs have reset and now it has me playing as Colubmus v Washington.

I have no way to continue past one playoff game.  Has anyone else experienced this?  I have already uninstalled and reinstalled the game, restored all game licenses, and rebuilt all game databases per Playstations request with no success.  I've searched online for the issue and the only thing I can find is a 50 second YouTube clip uploaded in 2020 that only has one comment to date.

Does anyone have any solution to my issue?  Playstation is outright refusing to assist me because they have no record of the bug report and told me to contact EA.  Any help is greatly appreciated. 

4 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @939a2da2c582900d 

    Tanks for reaching out to us. I'm not aware of this being a bug, but there is no support for NHL 94 Rewind, unfortunately. So, I'm very sorry to say that if it is a bug, it's not something that would be addressed since the team has moved on to NHL 24.

    Does this happen no matter the teams you choose?

  • 939a2da2c582900's avatar
    939a2da2c582900
    2 years ago

    I've tried about half of the teams so far and oddly enough the only team it happens to 100% of the time is the Pittsburgh Penguins

  • 939a2da2c582900's avatar
    939a2da2c582900
    2 years ago

    I tried going through Playstation support for a refund, seeing as the Penguins are my local team and the game for some reason locks me from progressing as them.   Playstation claims they can't do anything, not even credit my account, because there is no bug report from EA.  

    If there is no support for this game, I just need to know what I supposed to do in this particular situation.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @939a2da2c582900d 

    Unfortunately, there isn't anything we can do to fix it. We also can't issue a refund since the purchase was made through Sony's store.

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