[PS3/Xbox] Freezing in Live the Life

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@T_SauceYYY wrote:

There is no way to avoid it. I wasnt even able to play the pre season games. Very frustrated with the fact that your the one answering these questions but you dont have any knowledge of the game. 

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I'm not sure I understand your frustration. If I invite you to share your knowledge of the game and answer questions around here, it is because this is Answer HQ's first purpose, as a community-centered help platform. We invite players to share their experience and help one another out, since we know that the accumulated knowledge of our player base is much greater than anything a single advisor might ever know about the game.

This is what we're trying to do here, and we're getting a few interesting incentives from the studio for those of you that will be the most helpful.

For all the things that nobody form the community can help with (bugs and glitches), I'm here to report them to the studio, but I'll usually need a detailed step-by-step so that the QA teams can reproduce said issues. 😉

I understand that you're trying to help, but a response of "don't get sent down" is very frustrating, as the game isn't giving us (those experiencing the bug), the chance not to get sent down.

I started my Life the Life at the NHL Draft, which means I play 4 Memorial Cup games, then I head into the draft.  I was drafted first overall by the Colorado Avalanche.  I get signed, and the game Auto-Sims to the pre-season.  About 4-5 days before the first pre-season game starts I get notified that I'm getting sent down to the minors.  In previous NHL games you were guaranteed at least 1 pre-season game before getting sent down, and if that's a new thing for this year, that's fine, however I'm 18 years old getting sent to the AHL, and not back to my CHL team.  This could be part of the issue.  The game then auto-simulates to the day of the first pre-season game and promptly freezes.

My frustration is that when EA advertises Live the Life as a major marketing point in the game, it should at least work.  To pull the emotional strings here, my 9-year old hockey player has been saving, doing extra chores around the house, and pet-sitting for neighbors to save up for this game on release day.  His motivation:  the chance to Live the LIfe.  It's hard to explain to your 9-year old why the game doesn't work the first night he tries it after all of that anticipation.

The fact that this mode locks up is inexcusable from a developer standpoint.  However, it doesn't end there.  The mistakes, typos, generic responses, and confusing "likeability" impact of your responses tells me a lot more effort should have been put into this mode before it was included in the game.  Additionally, some of the gameplay decisions are equally confusing.  For example, why would a team spend a #1 draft choice on a player and send him down to the minors prior to even playing a preseason game?

If this is the wrong forum to grab the ear of EA, then please point me to the right place.  I've posted similar content in the other EA forum and haven't seen a response from anyone at EA despite numerous threads and dozens of posts from players experiencing the exact same problem.  At least here, you're willing to participate in the discussion and pass our feedback up the chain.

Once again, I can only imagine your frustration and your son's disappointment, and offer apologies.

As for the communication channel, Answer HQ is an official platform, but on the customer support side of things. If you want to share specific feedback with the dev teams, the NHL section of the EA forums is the place to go, as it is normally patrolled by the community team. However, they might be more responsive on Twitter, due to the relative conciseness of the medium.

We're here on AHQ to make sure that what help can be offered is offered, that the issues that can't be fixed get passed on to the people who can solve them, and that players make the most out of their game.

Stick with us and we'll update this thread as soon as we get more info.

"I'm pretty sure that the dev teams have nailed the source of the issue, but I'll pass on your additional feedback."

Excellent to hear! Hopefully there's a fix soon.  Thank you.

I saved multiple times and it freezes at the same place every single time! I don't like the fact that a bunch of people from EA get paid to answer questions on the forum for a bunch of things that everyone already tried! I should be getting paid for all that because I am helping trying to fix the problem!!!!!!!!!!!

Hi,  This just happened to me September 30th.  I noticed that this thread has not been updated, unless I missed it.  Is their a fix for this.  It's very frustrating to see that this has happened to others.

No.

I have the exact same problem I play the pre season and then it freezes on the ;ast game and I get sent down happened three times now still havent even played my rookie season in nhl 14, straight garbage