PS5 10 hour trial won't launch. Still have time left on it...
I played about half of my 10 hour EA Play trial of NHL 22, and now for some reason it's locked in the playstation store. anyone able to fix this?
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @pgpgpgpg.
You'll probably need to contact Sony support for help with this. Did you happen to leave the game on in the background or put your console into sleep mode by turning it off while NHL 22 was still running?
game was not left on. when i launch the game, it says still 3:05 left, and then when i say ok. it says cannot start game i need to buy the full game. and on the psn store it's not in the trial section anymore. I also did chat with psn and they rudely told me to talk to ea support and it's not their problem
Also the game icon has a lock icon next to it all of a sudden. Playstation support is firm saying it's not their issue. its an EA issue. they won't help.
Playstation support is saying 100% there is ABSOLUTELY nothing they can do. it's 100% an issue on EA and EAPLAY. they will not do anything. so if you can't help, then I'm out of my ea play month and trial time and i lose.
