PS5 10 hour trial won't launch. Still have time left on it...
I played about half of my 10 hour EA Play trial of NHL 22, and now for some reason it's locked in the playstation store. anyone able to fix this?
Forum Discussion
Also the game icon has a lock icon next to it all of a sudden. Playstation support is firm saying it's not their issue. its an EA issue. they won't help.
EA_Aljo
Community Manager
Community ManagerTry going to your library and see if the trial can be played from there.
Still won't work.
the trial has literally vanished from the playstation EA PLAY trial section, so ea needs to put it back. SONY say they cannot do it on their end.
- EA_Aljo
We don't have any control over Sony's store so it's not something we could put back. You'll need to contact Sony support again to see if they can assist with this.
dude, I literally had a 20 minute back and forth with 2 different support people. BOTH said if there was something they could do, they would. NEITHER will do anything. and now EA won't either. So now I have to suffer for neither company fixing or looking into the problem. I'm not paying for EA PLAY again if this is how it goes. I'm also not the only one with this issue. and PLEASE do not say ' just talk to playstation again'. Believe me, it's been a huge long conversation with multiple people. they cannot fix it.
