Forum Discussion

pgpgpgpg's avatar
pgpgpgpg
4 years ago

PS5 10 hour trial won't launch. Still have time left on it...

I played about half of my 10 hour EA Play trial of NHL 22, and now for some reason it's locked in the playstation store. anyone able to fix this?
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@pgpgpgpg 

I'm not accusing you of lying. I'm just telling you that the account you're posting with doesn't have a subscription to EA Play. You can contact an advisor here to have them look up the correct account.

pgpgpgpg's avatar
pgpgpgpg
4 years ago

I have one. I can send you a screenshot of that helps. I clearly downloaded the trial and played a little more than half of the ten hours already. I can launch fifa 22 trial right now. What do you need from me to make this clear? And did you see the other poster in this thread? He has the same problem. Is he also lying and doesn’t really have an ea play subscription? This is garbage. Have you looked at the psn store yet to see what I’ve been trying to explain? 

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