Forum Discussion
Hi there, @SpaceGhost1010
Try updating your DNS settings with the steps here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.
I've already opened the ports. I've even gone as far as port forwarding. It's not my internet either I have Bell fibe 1G. I've even downloaded the trial on my first gen Xbox one and it runs better than the PS5 version. What's the next step?
- EA_Aljo4 years ago
Community Manager
I was suggesting you use alternate DNS settings. That's not opening ports. Did you happen to try what I suggested?
- 4 years ago
I tried what you suggested, and still the same issue. I even went to test just a online match and it's actually WORSE and virtually unplayable. I also went back to play it on Xbox one again and I still think the PS5 version doesn't compare when it comes to online matches. The regular quick play runs great on PS5.
- EA_Aljo4 years ago
Community Manager
Are you playing on a wired or wireless connection? Also, does your router support QoS (Quality of Service)? If so, make sure it's enabled.