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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Re: Buy and download NHL 20

Hello, @Devynn2897 

Just to be sure, are you trying to purchase NHL 20 or a newer NHL game?

4 Replies

  • Hey @EA_Aljo I am having the same problem. I already own nhl 20, but I am not able to download it and it doesnt show up in my owned gaems on ps4, it does show on ps5 however when I go to the store link it says I can only wishlist this game. did you ever get any update on this? sony has made it very difficult to contact them now

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @BobDaRulaBDRG 

    I don't have any news on this. Can you contact Sony support? They should be able to tell you why it's not showing up in your purchased games.

  • @EA_Aljo I've tried, but they have made it so pretty much the only way to contact them is to wait in a couple queue for a chat window.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @BobDaRulaBDRG 

    You may want to try Twitter (@EAHelp) or Facebook (facebook.com/eahelphub) if you're having a hard time getting an advisor over chat.