Forum Discussion

11 Replies


  • Thanks for your answer but, I already went trough this process and it didn't worked. Liked I said I can play online with every other EA game exept NHL 19.

    Is there a solution to my problem ?
  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Hey @lavyBOYS, are you on Wifi or cable network to your PS4,  and I'm assuming you have PSN+? 

    /Atic 

  • I am using a LAN cable and yes a I habe an active psn+ account
  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Thanks for the info! @lavyBOYS 

    What region are you playing in, and are all online mods being effected by this issue for you? 

    /Atic 

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Hey @lavyBOYS, Thanks! 

    Do you use wifi or cable connection for the PS4? 

    Have you done any local gaming for NHL 19? If no remove local and cloud saves for NHL19. 

    Let me know if that helps or not. 🙂 

    /Atic 

  • I use a cable, but whether i try with wifi it still dont do anything. Also i bring my ps4 to a friend house and i was able to play online (wifi) with. Does that mean i have a problem with my router ?

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Hey, @lavyBOYS that could be the router issue or ISP issue.


    I recommend power cycling the router and make sure it's up to date. If it fails after that poke your ISP and see what they can help with.

    Let me know how it goes. 🙂 

    /Atic 

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    A tu trouver la solution ??jai le même problème 

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    Do you find the problem i have the same one

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    I’m also in quebec , (Lachine) and have been having this problem for a while at least 6 months both nhl 18 and 19