Forum Discussion
11 Replies
Thanks for your answer but, I already went trough this process and it didn't worked. Liked I said I can play online with every other EA game exept NHL 19.
Is there a solution to my problem ?- EA_Atic7 years ago
DICE Team
Hey @lavyBOYS, are you on Wifi or cable network to your PS4, and I'm assuming you have PSN+?
/Atic
- I am using a LAN cable and yes a I habe an active psn+ account
- EA_Atic7 years ago
DICE Team
Thanks for the info! @lavyBOYS
What region are you playing in, and are all online mods being effected by this issue for you?
/Atic
- I am in Quebec, Canada and yes all mods are affected
- EA_Atic7 years ago
DICE Team
Hey @lavyBOYS, Thanks!
Do you use wifi or cable connection for the PS4?
Have you done any local gaming for NHL 19? If no remove local and cloud saves for NHL19.
Let me know if that helps or not. 🙂
/Atic
I use a cable, but whether i try with wifi it still dont do anything. Also i bring my ps4 to a friend house and i was able to play online (wifi) with. Does that mean i have a problem with my router ?
- EA_Atic7 years ago
DICE Team
Hey, @lavyBOYS that could be the router issue or ISP issue.
I recommend power cycling the router and make sure it's up to date. If it fails after that poke your ISP and see what they can help with.Let me know how it goes. 🙂
/Atic
- ApprovedAnonymous7 years ago
A tu trouver la solution ??jai le même problème
- ApprovedAnonymous7 years ago
Do you find the problem i have the same one
- ApprovedAnonymous7 years ago
I’m also in quebec , (Lachine) and have been having this problem for a while at least 6 months both nhl 18 and 19