Forum Discussion

Re: NHL 22 Stuck on Connecting Screen when trying to load the game

@Mar151998 

I think these steps will fix this:

How to power cycle your Xbox console:

  1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console’s power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

  1. Plug the console power cable back in.
  2. Press the Xbox button  on your console to turn on the Xbox One.

Clear Mac Address

  1. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.

Clear the saved game data:

  1. Open the Settings menu at the top of the dashboard.
  2. Select Storage, then select System Storage.
  3. Select Saved Data.
  4. Choose a game to access the game's saved data.
  5. Press the Options button and select Delete.

4 Replies

  • Mar151998's avatar
    Mar151998
    4 years ago

    The only one of those that I haven’t tried is clearing the MAC data. I will try that. The other options did not work

About NHL Franchise Discussion

Long-time fan? Tell us about your knowledge with the sport and the game franchise in our NHL Franchise community forum.17,630 PostsLatest Activity: 3 days ago