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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

Re: Servers Nhl 20

Hello, @bufford80.

Are you talking about EASHL games or are you experiencing lag in other modes?

7 Replies

  • I'm referring to EASHL it happens at least 3 or 4 times in a day lately. 

  • Take a look right now the servers were suppose to be maintenance for a few hours and now when try to access the dressing room I get error and kicks me off NHL back to psn home screen.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @bufford80 

    We're aware of both these issues. They are currently being investigated. When we have some news, I'll post an update. Sorry for the trouble!

  • I'm sorry but for the amount of money being spent on game and the subscription of playstation plus members. This is a issue that should not be a problem and it will effect the game play as it did after the last update months ago. I get that you add things in but at same time things need to be fixed as well. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @bufford80 

    Gameplay isn't being affected by this. It has to do with the eastern server. It's being investigated.


  • @EA_Aljo wrote:

    @bufford80 

    Gameplay isn't being affected by this. It has to do with the eastern server. It's being investigated.


    I'll repeat again for the money that is being sunk into the game and ps+ you think we would have access to much better servers. Instead we get constant issues definitely need to fix that issue first.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @bufford80 

    We're not aware of constant server issues other than the one that is currently being investigated where both teams lag at the same time. If you're lagging/disconnecting at other times, and it's not in sync with the others in that game, we'd need to go through some troubleshooting.