Forum Discussion

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

Re: Squad battle reward missing


@curlytroy wrote:
@curlytroy Update to that recent post, I received my HUT Squad Battles rewards playing a HUT challenge game.

Glad to hear that! Sometimes playing another game within HUT will help push the rewards through. 

5 Replies

  • JSchue8's avatar
    JSchue8
    4 years ago

    I’m still missing my rewards from Season 1 Squad Battles that ended last week. I’ve only got the option to play Season 2. No rewards, no way to collect rewards or anything, doesn’t even show that rewards are processing. 

    I tried the trick of playing other modes in HUT, and have played Rivals, Squad Battles, Rush, Superstar Origins Challenges and nothing. So, that trick isn’t pushing through my rewards. 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @JSchue8 

    No worries my friend. Simply put in a case to our Support team at our Help site or tweet out to EA Help so they can pull up your account to take a look on why you didn't receive them. As much as we would like to grant them to accounts from the forums, that's something we are not able to do. They should get this squared away for you within minutes. 

    EA Help on Twitter

    https://twitter.com/EAHelp

    Live-Support

    https://help.ea.com/en/contact-us/

  • JSchue8's avatar
    JSchue8
    4 years ago
    @EA_Blueberry Thanks! Based on the convo with support, there’s a bug or technical glitch perhaps, that they’re looking into.

    Thanks!
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @PSP1467 

    Squad Battles rewards release on Thursdays at 2 PM PST. You should get them later today.

About NHL Franchise Discussion

Long-time fan? Tell us about your knowledge with the sport and the game franchise in our NHL Franchise community forum.17,627 PostsLatest Activity: 9 hours ago