Hi Barry, I think you have our issue confused with the HUT issue. Ours is with eashl locking us out with the failure to retrieve data error code from using stock branding. I don't even play HUT so that thread is useless to me.... Please follow up again with more accurate info.
Forum Discussion
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EA_BarryCommunity Manager
@xevox911x@TigerToa@xsvbear@chilleo59@KiloPoppa
Apologies for my mixup. I had actually requested info on this internally last week and will post any updates I get here as soon as I can.
- EA_Barry
No word on that yet. I will post any info I get here ASAP.
- Let's face it EA doesn't care about the people that spend $ on there sub par games. They spend more time tweeting about the world cup then fixing the in game issues. They always give you a lame response " our ea reps are working to get it fixed as soon as possible". That answer is a complete slap in the face. It's been almost a week and we deserve a better answer than that.
@bonishjwhs What change did you make to the team?
- Changed the logo to a stock logo just like you all. But not from the locker room @TigerToa
- @xevox911x @TigerToa What logo did you guys choose? Is it at all possible it's one team/league broken? We did the Milwaukee Admirals of the AHL
@bonishjwhs @xevox911x We chose Nashville ... I don't think I saw any duplicates of what was chosen outside of stock.
- EA_Barry
@TigerToa@xevox911x@bonishjwhs@bamann76@Furiouspillows
I have no update on this currently, other than to say we are continuing our investigation of the problem.
- Hi Barry, thanks for the response. I know you can only do so much with what you're given, but, the natives are getting restless now....today makes a week since this issue arose and yet nobody can give you any info at all? this is beyond frustrating now to be honest. I know I've asked one question all along yet no matter who I speak to nobody can answer me. Could someone PLEASE try to delete the affected clubs to see if we can at least get use of our gamertags again? at this point it can't hurt to try if nobody truly knows what's going on. with the forums down the issues only seem to be compounding themselves. I know this is frustrating for everyone involved, but we have got to try something, please. Again, thanks for listening and doing what you can.
- @xevox911x
https://twitter.com/easportsnhl/status/777962888652742656
Honestly the worst part is that this seems like it's kind of a rare bug so they're not really acknowledging it enough to keep people from making the same mistake. They're just letting other clubs follow the same fate as we did. It'll probably blow up as more and more teams are about to unlock the stock items. At this point I would be beyond thrilled if they could delete our clubs.
Having the same problem. Club GM changed to stock teams in EASHL and we all got kicked. Also get the long error code
Product: NHL 17
Platform:Microsoft XBOX One
Summarize your bug: Club GM changed the custom jerseys to stock jersey booting all of us out of the club .
How often does the bug occur?: Every time (100%)
Steps: How can we find the bug ourselves?: change the jersey from custom to stock in EASHL.
What happens when the bug occurs?: I can't get into eashl resulting in error code
What do you expect to see?: Hopefully being able to play again soon.
