Community ManagerHi there, @bdrex34
I've noticed this happens with any game that requires an online connection. When you shut down your console, the connection is lost. Even with quick resume. When this happens, you'll be sent back to the main menu.
Yeah, not really an issue, that’s just servers kicking you out, nothing really going wrong, and not fixable at the minute, but something may change
Community ManagerThe servers aren't kicking you out. When you turn your console off, the connection is lost. If you were playing an offline mode that didn't require an online connection, Quick Resume would probably work. For online modes, the connection needs to be established first. This is why Quick Resume isn't working.
Community ManagerThanks for letting me know. If you disconnect your console from the internet, then play so that you're completely offline, will it still happen when quick resuming?
The biggest issue is you cannot reconnect from the main menu. After this you MUST reboot the game to be able to connect. If I could just reconnect from the Madden 23 main menu I'd be fine, but it never successfully reconnects without a reboot. I don't experience this in PGA where it always reconnects following quick resume. Seems like a madden issue. Relaunching the game everytime would not be annoying it quick resume weren't so fantastic. It's changed things lol.
Community ManagerI've been able to reconnect if I give it a about 30 seconds after loading back to the main menu. Sometimes, I'll go in to another screen first. Settings is a good one. Then, going back to the main menu and trying to connect to an online mode works.
I'm going to lock this thread as it's against the Answers HQ rules to "necropost". This is the act of resurrecting very outdated threads. Please create a new thread for any future issues. Thanks!
Community Manager
