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GarrisonXV's avatar
GarrisonXV
4 years ago

Reward Packs Missing After Claiming Milestone In Ultimate Team

Product: NHL 22 Platform:Xbox Series X How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? I completed the last objective in HUT for the Play HUT Rush games t...
Racesunite's avatar
Racesunite
New Scout
4 years ago

so you move my post but don't bother answering? If I am SOL, at least you can be honest about it.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@Racesunite 

I don't believe I moved your post. I wasn't here yesterday. When did you claim your Squad Battles rewards?

  • Racesunite's avatar
    Racesunite
    New Scout
    4 years ago

    I claimed it two days ago. I've logged in since then, played games and opened the diamond packs, somewhere along the way still hoping the missing milestone pack would show up somehow and still nothing. 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @Racesunite 

      I can see you opened a Players pack 2 days ago. If that's not the one you received for the Milestone, open a case with an advisor here so they can investigate this.

      • Racesunite's avatar
        Racesunite
        New Scout
        4 years ago

        I opened a few packs that day but it did not come from the milestone i redeemed. If you take a look at the time of redemption of my 200,000 sq point milestone and the time I opened the players pack. The players pack opening was from before I redeemed the milestone. 

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