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bufford80's avatar
bufford80
6 years ago

Servers Nhl 20

I'm wondering why there is so many issues with the servers in this game. I've gotten more unexpected errors in this year game then ever. Also have issue just getting on servers that arent European ones at random times of day. For the amount of money we spend on playstation plus and the game you think that NHL would be on it's own server and these issues would be resolved prior to game release. Hardwired doesnt make any difference to the game it's been very frustrating to enjoy the game this time around. 

8 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hello, @bufford80.

    Are you talking about EASHL games or are you experiencing lag in other modes?

  • bufford80's avatar
    bufford80
    6 years ago

    I'm referring to EASHL it happens at least 3 or 4 times in a day lately. 

  • bufford80's avatar
    bufford80
    6 years ago

    Take a look right now the servers were suppose to be maintenance for a few hours and now when try to access the dressing room I get error and kicks me off NHL back to psn home screen.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @bufford80 

    We're aware of both these issues. They are currently being investigated. When we have some news, I'll post an update. Sorry for the trouble!

  • bufford80's avatar
    bufford80
    6 years ago

    I'm sorry but for the amount of money being spent on game and the subscription of playstation plus members. This is a issue that should not be a problem and it will effect the game play as it did after the last update months ago. I get that you add things in but at same time things need to be fixed as well. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @bufford80 

    Gameplay isn't being affected by this. It has to do with the eastern server. It's being investigated.

  • bufford80's avatar
    bufford80
    6 years ago
    @EA_Aljo wrote:

    @bufford80 

    Gameplay isn't being affected by this. It has to do with the eastern server. It's being investigated.

    I'll repeat again for the money that is being sunk into the game and ps+ you think we would have access to much better servers. Instead we get constant issues definitely need to fix that issue first.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @bufford80 

    We're not aware of constant server issues other than the one that is currently being investigated where both teams lag at the same time. If you're lagging/disconnecting at other times, and it's not in sync with the others in that game, we'd need to go through some troubleshooting. 

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