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salkinb's avatar
salkinb
5 years ago

Telia ISP - My ping is doubled, what to do?

I use to have 10-12 now I have 24-26 ms. Need to fix it before gwc playoffs. 
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

@salkinb  @MisterAmbassador  @peralfons 

Thank you for getting back with your findings. Okay, I'll need your Gamertag/PSN ID and let me know which mode(s) you're experiencing this higher ping in. I'll swing it over to the engineers to see if there were any back-end changes done recently that could be impacting you all with this ISP. 

Thanks!

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago
@EA_Blueberry wrote:

@salkinb  @MisterAmbassador  @peralfons 

Thank you for getting back with your findings. Okay, I'll need your Gamertag/PSN ID and let me know which mode(s) you're experiencing this higher ping in. I'll swing it over to the engineers to see if there were any back-end changes done recently that could be impacting you all with this ISP. 

Thanks!

Just a reminder, we'll gladly get this looked into for those impacted but do need this information in order to determine what the root cause could be. 

Thank you! 

  • Palexflex's avatar
    Palexflex
    5 years ago

    Psn:    Patflex_     in World of Chel (6vs6) gameplay. In Hut also. 

    The problem is that the EA server in Stockholm is blocking the Telia costumers,  we connect to the EA servers in Germany I think. We have always connected to the Stockholm server before . 

    You have to fix this problem with Telia , there must be something apperntly.  

    There are ECL tournamemt around the Corner and many players are Having Telia and all have this problem.  @EA_Blueberry

  • drange89's avatar
    drange89
    5 years ago

    psn ID: el_tacobag and psn ID: drange-13

    World of chel, 6v6. I live in Norway, if that matters

  • Inaktiiv's avatar
    Inaktiiv
    5 years ago

    PSN Lidman1

    World of Chel NHL 21 (6v6)

    The problem was fixed, then PSN went down and the MS-problem came back.

  • salkinb's avatar
    salkinb
    5 years ago

    Gamertag nikbacker in hut an 6 vs 6. Ping was good one day ( wendsday or thursday) and now its bad agan.

  • peralfons's avatar
    peralfons
    5 years ago

    Ping was good on the 27th of april, bad the day after and is still.

    PSN ID: LastMandalorian

    Game mode:

    NHL - World of Chel (6v6 clubs)

    FIFA - Fifa ultimate team (fut champs and division rivals).

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